Apartment Locating FAQ

Thanks for your choosing 1 Source for your moving needs.  For immediate assistance please Call: 512-999-3650

. We are one of the Top rated apartment locators in Texas – Click Here to read reviews from our customers on independent third party websites.

How much does our service cost?
Our service is 100% free to you!

How do we get paid?
The apartments pay us a referral fee out of their advertising budget.  Our agents are on commission so it is important that you let the property know we referred you.  Using a locator will not affect your rent specials or rent amount in any way. In fact, sometimes we can get you a better deal.

Am I required to schedule an appointment with you to visit properties?
It depends. Some properties require us to escort you to the apartment complex. Please check with your agent before visiting any apartments.

I have a broken lease/eviction/apartment debt. Can you still help me find a place?
Yes, but your choices of places that will work with you will be limited depending on the issues you have. There are ‘Second Chance’ communities throughout the area, however, each property will have its own set of requirements when reviewing this particular credit issue. Contact us to review your needs.

Why do I need to list my agent as the referral source on my guest card & application?
Most properties in the Austin area pay licensed agents a referral fee out of their advertising budget when we bring them a client.  In order for them to pay a commission to your agent, they require you to list us (1 Source Apartments and the agent name) as your referral source on both the guest card and the application. Without your referral, we are not paid for the work that we do for you.

What are the lease incentives?
We provide free moving services, cash rebates up to $200 and restaurant.com gift certificates depending on your lease amount.

Do you offer any other incentives?
We run different promotions. Check with your agent to see if there are any current promotions that might fit your needs.

How do I get the lease incentive?
In order to qualify for the lease incentive you must do the following:.

  • You must put Your Agent @1 Source Apartments on the guest card and rental application.
  • *Sign a 6 month or longer lease, with a participating property. This is a property that works with 1 Source Apartments.
  • *Rent amount must be at least $700 for gift cards and Kindle Fire Tablet
  • *Rent amount must be at least $800 for cash rebate
  • *Notify us once your rental application has been approved.

1 Source Apartments reserves the right to disqualify the incentive for the following reasons:

  • *The apartment refuses to pay 1 Source Apartments our referral fee.
  • *Failure to follow the requirements to qualify for a rebate.
  • *Rent Amount is less than $700.

*1 Source Apartments will pay one lease incentive when allowed by law. Incentive is paid once property sends us our referral fee. It typically takes between 8-12 weeks for us to receive payment, but can take longer. If you have any questions please call your agent.